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  • 新增功能:添加“导出 Excel 报表”功能。
  • 优化需求:调整按钮颜色以符合品牌色;优化页面布局使界面更直观。

1. Requirements
Definition:
Requirements refer to the expectations from business departments or users regarding system functionality, performance, interface, or other characteristics that have not yet been implemented and need to be completed through development or optimization.

Characteristics:

  • Do not affect the normal functioning and operation of the current system.
  • Primarily used for new features, process optimization, or user experience improvement.

Examples:

  • New Functionality: Adding an "Export to Excel Report" feature.
  • Optimization Requirement: Adjusting button colors to match brand guidelines; optimizing page layout to make the interface more intuitive.

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  • 功能性 Bug:点击“提交”按钮无响应;搜索功能返回错误结果。
  • 性能 Bug:页面加载时间超过预期;高并发下系统崩溃。
  • 数据 Bug:导入的订单数据缺失或错误。

2. Bugs (Defects)
Definition:
A bug refers to a problem where the system does not operate according to the requirements document or design specifications, resulting in functional, performance, or data anomalies.

Characteristics:

  • Clearly violates the requirements document or design specifications.
  • Directly impacts system functionality or user operations.
  • Must be fixed to ensure the system operates normally.

Examples:

  • Functional Bug: Clicking the "Submit" button has no response; the search function returns incorrect results.
  • Performance Bug: Page load time exceeds expectations; system crashes under high concurrency.
  • Data Bug: Imported order data is missing or incorrect.

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  • 优化按钮布局,使其更符合用户操作习惯。
  • 调整字体大小,提高界面可读性。
  • 修改输入框提示文案,使说明更清晰。

Usability Issues Classified as Optimization Requirements
For usability issues such as button placement, font size, or colors not meeting design expectations, these are uniformly categorized as optimization requirements and not treated as bugs.

Optimization Requirement Definition:

  • The system functions normally, but the interface or operation process can be further improved to enhance the user experience.
  • Does not affect normal functionality or violate business logic.

Examples:

  • Optimizing button layout to better match user operation habits.
  • Adjusting font size for improved readability.
  • Modifying input field placeholder text to make instructions clearer.

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  1. 需求:交由产品经理评估,纳入功能迭代或优化计划。
  2. Bug:必须由测试或业务确认是功能性缺陷,提交至开发团队紧急处理。
  3. 易用性问题:统一归类为优化需求,优先级根据实际影响程度评估,安排在后续版本中处理。

Handling Standards

  • Requirements: Evaluated by the product manager and included in the functional iteration or optimization plan.
  • Bugs: Must be confirmed by testing or business teams as functional defects and submitted to the development team for urgent resolution.
  • Usability Issues: Categorized as optimization requirements, with priority assessed based on the actual impact, and scheduled for future versions.

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通过以上规范,IT 部可以减少易用性问题的紧急处理压力,将其规划到优化范围,更利于长期改进和资源分配。

Summary:

  • Requirement = New functionality/optimization to improve user experience.
  • Bug = Functionality not meeting requirements or system anomalies.
  • Usability Issue = Optimization Requirement, not treated as a Bug.

By following these guidelines, the IT department can reduce the pressure of handling usability issues urgently, plan them as part of optimization efforts, and enable better long-term improvements and resource allocation.