1. 需求
定义：需求是指业务部门或用户对系统功能、性能、界面或其他特性的期望，尚未实现，需要通过开发或优化完成。
特点：
- 不影响当前系统的正常功能和运行。
- 主要用于新增功能、流程优化或用户体验提升。
例如：
- 新增功能：添加“导出 Excel 报表”功能。
- 优化需求：调整按钮颜色以符合品牌色；优化页面布局使界面更直观。
1. Requirements
Definition:
Requirements refer to the expectations from business departments or users regarding system functionality, performance, interface, or other characteristics that have not yet been implemented and need to be completed through development or optimization.
Characteristics:
- Do not affect the normal functioning and operation of the current system.
- Primarily used for new features, process optimization, or user experience improvement.
Examples:
- New Functionality: Adding an "Export to Excel Report" feature.
- Optimization Requirement: Adjusting button colors to match brand guidelines; optimizing page layout to make the interface more intuitive.
2. Bug（缺陷）
定义：Bug 是指系统未按照需求文档或设计规范正常运行，导致功能、性能或数据异常的问题。
特点：
- 明确违背了需求文档或设计规范。
- 对系统功能或用户操作造成直接影响。
- 必须修复以保障系统正常运行。
例如：
- 功能性 Bug：点击“提交”按钮无响应；搜索功能返回错误结果。
- 性能 Bug：页面加载时间超过预期；高并发下系统崩溃。
- 数据 Bug：导入的订单数据缺失或错误。
2. Bugs (Defects)
Definition:
A bug refers to a problem where the system does not operate according to the requirements document or design specifications, resulting in functional, performance, or data anomalies.
Characteristics:
- Clearly violates the requirements document or design specifications.
- Directly impacts system functionality or user operations.
- Must be fixed to ensure the system operates normally.
Examples:
- Functional Bug: Clicking the "Submit" button has no response; the search function returns incorrect results.
- Performance Bug: Page load time exceeds expectations; system crashes under high concurrency.
- Data Bug: Imported order data is missing or incorrect.
易用性问题归类为优化需求
对于按钮位置、字体大小、颜色不符合设计预期等 易用性问题，统一归类为优化需求，不作为 Bug 处理。
优化需求定义：
- 系统功能正常，但界面或操作流程可进一步提升用户体验。
- 不影响功能正常使用，也不违背业务逻辑。
例如：
- 优化按钮布局，使其更符合用户操作习惯。
- 调整字体大小，提高界面可读性。
- 修改输入框提示文案，使说明更清晰。
Usability Issues Classified as Optimization Requirements
For usability issues such as button placement, font size, or colors not meeting design expectations, these are uniformly categorized as optimization requirements and not treated as bugs.
Optimization Requirement Definition:
- The system functions normally, but the interface or operation process can be further improved to enhance the user experience.
- Does not affect normal functionality or violate business logic.
Examples:
- Optimizing button layout to better match user operation habits.
- Adjusting font size for improved readability.
- Modifying input field placeholder text to make instructions clearer.
处理规范
- 需求：交由产品经理评估，纳入功能迭代或优化计划。
- Bug：必须由测试或业务确认是功能性缺陷，提交至开发团队紧急处理。
- 易用性问题：统一归类为优化需求，优先级根据实际影响程度评估，安排在后续版本中处理。
Handling Standards
- Requirements: Evaluated by the product manager and included in the functional iteration or optimization plan.
- Bugs: Must be confirmed by testing or business teams as functional defects and submitted to the development team for urgent resolution.
- Usability Issues: Categorized as optimization requirements, with priority assessed based on the actual impact, and scheduled for future versions.
需求 = 新功能/优化用户体验。
Bug = 功能不符合需求或系统异常。
易用性问题 = 优化需求，不作为 Bug 处理。
通过以上规范，IT 部可以减少易用性问题的紧急处理压力，将其规划到优化范围，更利于长期改进和资源分配。
Summary:
- Requirement = New functionality/optimization to improve user experience.
- Bug = Functionality not meeting requirements or system anomalies.
- Usability Issue = Optimization Requirement, not treated as a Bug.
By following these guidelines, the IT department can reduce the pressure of handling usability issues urgently, plan them as part of optimization efforts, and enable better long-term improvements and resource allocation.